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Share some CCNP Collaboration 300-085 exam questions and answers below.
In order for Cisco Unified Presence to show the presence status of an IP phone, which two configuration steps must be completed in the Cisco Unified Communications Manager server? (Choose two.) 
A. Check the Allow Presence Status check box. 
B. Associate the end device with the user. 
C. Allow the SIP publish trunk to forward presence status messages. 
D. Associate the directory number with the user. 
E. Enable Cisco Unified Personal Communicator Status flag. 
Answer: B,D

An end user is complaining that when they try to retrieve their voicemail messages, they hear the message "mailbox is currently in use." What must the administrator do to resolve this issue? 
A. The administrator must reload the mailbox for the user. 
B. The administrator must verify that the mailbox is enabled. 
C. The administrator must verify that the primary extension that is associated with the end user is in an E.164 format. 
D. The administrator must unlock the mailbox for the user. 
Answer: D

In Cisco Unified Communications Manager presence with SIP, if the presence entity resides within the Cisco Unified Communications Manager cluster, how does Cisco Unified Communications Manager respond to a SIP line-side presence request? 
A. by sending a SIP NOTIFY message to the presence watcher to indicate the current status of the presence entity 
B. by sending a SIP SUBSCRIBE message to the presence watcher to request the presence status of the indicated presence entity 
C. by sending SCCP messages to the presence watcher to indicate the current status of the presence entity 
D. by using the Cisco Unified Presence PUBLISH Trunk service parameter on Cisco Unified Communications Manager to associate the user with a line appearance 
Answer: A 

What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue? 
A. Restart the Cisco Unified Presence server. 
B. Restart Cisco Unified Communications Manager. 
C. Enable tracing and use Cisco Unified RTMT to review the traces. 
D. Uninstall and re-install Cisco Unified Personal Communicator. 
E. Reset the Presence Gateway. 
Answer: C

From which entity does a Cisco Unified Personal Communicator device receive its TFTP server address when it is integrated with a Cisco Unified Presence Server for failover? 
A. Cisco Unified Presence server 
B. Cisco Unified Communications Manager TFTP server 
C. Device profile in Cisco Unified Communication Manager 
D. Manually created upon installation of Cisco Unified Personal Communicator 
E. Cisco Unified Personal Communicator does not use TFTP. 
Answer: A

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